Greenberg Dental And Orthodontics
Reviews and Complaints
Greenberg Dental And Orthodontics Appointment Review
This place ruined my daughters teeth
- Hate
Preferred solution: Close them down
Positive Experience Review
Terrible dental office
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Verified Reviewer | Jacksonville, FloridaResolved: Greenberg Dental And Orthodontics - Denture Repair Review from Jacksonville, Florida
I went back to this office one more time as I believe in giving second chances and the staff seemed sincerely concerned that I was so upset. I was treated with the utmost respect and provided excellent service. I have had a deep cleaning and am going back today for...
Went back in after calling my insurance company and the staff called them directly and got coverage info that will get me a new partial for a reasonable cost and I will go back after funds become available in the next week. The staff understood my frustration and did a...
I went back to get a repair and am told I would have to wait for the weeks to get the new ones back after they send my broken one out for an impression.
I would have to walk around with a huge gap in my mouth on their schedule. I will never go back again.
Greenberg Dental And Orthodontics - Staff Review from Saint Petersburg, Florida
Money Machine
Greenberg Dental And Orthodontics - Dental Service Review from Kissimmee, Florida
Greenberg Dental And Orthodontics - Dental Service Review from Orlando, Florida
This is the worst customer service ever in my 39 years of life. I am beyond pissed.
I wouldn't recommend this place to anyone. I took my son to see Dr. Harrell. Visit went fine, but at the end they give me this price for services needed.
They say my insurance doesn't cover any of it, and cost needs to be paid upfront...$1300. I contacted my insurance and my referring dental office and asked if that sounded right. Neither of them understood why the cost. My insurance says they didn't even try submitting any info.
I have been trying to get someone to call me back for over a month. Their answering service answer all the time, but why have an answering service if your not going to attempt to call me back. I even complained to the answering service, told them I was not happy. One person answered, Lysis or something like that, not with Dr.
Harrell's team. She even said their appeared to be something wrong with the file. My son had 2 accounts, price I was being charged was without my insurance, even though my info was taken at appt. That Dr.
Harrell's people are only ones that can help me. Well like I said NO ONE has called me back as of yet, and I've left a message @5 times.
Worst experience ever. I hope they see this.
Greenberg Dental And Orthodontics Dental Service Review
New patient - two out of three appointments messed up
Oral Surgery Review
Greenberg Dental And Orthodontics - Customer Care Review from Orlando, Florida
I have being I the dental field for many years I work in a dental office my self, the only reason why i went there was because it's the only place where they take my daughter's insurance .. I had the worst experience ever!.
Staff is not friendly they have no value for their patients and their customer service skills is not appropriate .
I don't recomend Greenberg dental in curry ford and Conway for any future or continues dental care ... Sorry but you guys suck !.
Billing Tactics
The Business office who handles then Jacksonville-Orange Park area sent me a letter stating that I was late on my payments. When I called to ask for an explanation I had to leave several messages for someone to call back.
After a week of calling I was finally transferred to a representative who escalated the call to the manager, Dawn. The manager said that the letter is sent to all customers that are not on automatic payments.
In other words the only way to be current with payments is to have the money removed from the bank directly every month. Apparently there is no communication between whoever handles payments and the office that manages the accounts for this area.
- Customer service availability
Preferred solution: Better customer service very hard to reach.
Staff: Dental Hygenist, Receptionist, Billing and Bookkeeper
Preferred solution: Full refund
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I noticed you said you paid $600 for your partial dentures. That is actually really cheap from what I have heard.
My grandma is in need of some dentures.
Where did you get yours at? http://www.frontenacdentures.com